Refund policy
RETURN & REFUND POLICY
At Road Game Athletic Company, each item is made to order specifically for you. Because our products are produced individually after an order is placed, we generally do not accept returns or exchanges for incorrect size or color selections, or for a change of mind.
Damaged, Defective or Incorrect Items
If your order arrives damaged, defective, misprinted, or you receive the wrong item, we’ll make it right. Please contact us within 30 days of delivery and include your order number along with clear photos showing the issue. Once verified, we will arrange a replacement or refund at no additional cost.
Sizing & Color Selection
Please review the product size guide and your color selection carefully before ordering. Because products are made to order, we cannot offer refunds or exchanges when the wrong size or color was selected by the customer. Minor variations in garment dimensions, print placement, and color may occur as part of the production process and are not necessarily considered defects.
Order Changes & Cancellations
We begin processing orders quickly. If you need to change or cancel an order, contact us as soon as possible. We will make every effort to accommodate your request, but once an order has entered production, it may no longer be possible to change or cancel it.
Shipping Address Errors
Customers are responsible for providing a complete and accurate shipping address. Additional costs resulting from an incorrect or incomplete address may be the responsibility of the customer.
How to Contact Us
If there is a problem with your order, please contact Road Game Athletic Company through our Contact page and include your order number and any relevant photos. We want every Road Game customer to be happy with the quality of their order and will work quickly to resolve legitimate production or fulfillment issues.
This policy does not limit any rights you may have under applicable consumer protection laws.